Polityka wysyłki

Thank you for shopping at Two Extra Lives! We're excited to get your order to you as soon as possible. This policy outlines the shipping options and timelines you can expect when placing an order with us.


Processing Times:

  • We typically process orders within 2-5 business days after they are placed.
  • Pre-ordered items will be shipped on or shortly after the official release date.

 

Shipping Costs:

  • We offer a variety of shipping options to meet your needs and budget. The cost of shipping will be calculated at checkout based on the weight and destination of your order.
  • We will clearly display all available shipping options and their associated costs before you confirm your purchase.


Delivery Times:

  • Domestic Shipping: We offer various domestic shipping options with estimated delivery times ranging from 3-9 business days depending on the service you choose.
  • International Shipping: We may offer international shipping options in the future. Please check the website for updates on international shipping availability.


Tracking Your Order:

  • Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your shipment on the1 carrier's website.


Free Shipping:

  • We may offer free shipping promotions from time to time. These promotions will be clearly advertised on the website.


Order Changes & Cancellations:

  • We strive to fulfill orders quickly. If you need to make a change to your order or cancel it entirely, please contact us as soon as possible at humans@twoextralives.com. We will do our best to accommodate your request, but we cannot guarantee changes once your order has been processed for shipping.


Lost or Damaged Packages:

  • In the rare case that your package is lost or damaged in transit, please contact us immediately at humans@twoextralives.com. We will work with the carrier to investigate the issue and resolve it as quickly as possible.


Disclaimer:

  • While we strive to provide accurate delivery estimates, these are just that - estimates. Actual delivery times may vary depending on factors beyond our control, such as carrier delays or customs clearance (for international orders).


Changes to this Policy:

  • We reserve the right to modify this Shipping Policy at any time. The most current version of the policy will always be posted on the website.


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